Cutting Edge Lean Thinking

Back by popular demand!! 3-part Webinar series for HME from Team @ Work and LeanHomeCare. "Cutting Edge Lean Thinking" presented by Chris Calderone - the leading HME LEAN expert - on March 4, March 11, and March 18 from 12:30 noon to 1:30 PM (EST).

Learn More about all three sessions:

“The difficult problems we face will never be solved at the same level of thinking we were at when we created them.” ~Albert Einstein

HME providers are at a critical crossroads as they are confronted by a new economic reality. Costs are continuing to rise, access to capital is limited, and reimbursement levels are either frozen, or in many cases, decreasing all together.

In addition, many HME providers continue to experience problems with customer and employee satisfaction, excessive errors, poor customer service and non-standardized processes. The lack of standard processes creates inconsistent results and waste in the form of rework, poor quality, and excess waiting times for patients, families, and referrals.

The consensus among productivity experts is that as much as 25-35% of an organization's expenses result from waste-or those tasks and activities that do not add any value to the services provided. There is a direct link between waste and customer/employee satisfaction, errors, customer service, and process performance.

Lean thinking is a performance improvement approach originally used by Toyota in order to improve their production quality and efficiency. Lean is now being successfully applied in many healthcare businesses.

Lean thinking focuses on improving processes by reducing waste, reducing bottlenecks, reducing errors, reducing handoffs and waiting. Lean is also focused on creating standard work practices which can help to reduce process variation the hidden costs associated with inefficient processes.

This innovative webinar series offers a concise and convenient way to bring you and your team members practical lean knowledge from leading lean experts. Training is the first step to a successful lean journey.

Each individual session is $89 per registered phone line. You can register for 2 or all three sessions for a reduced rate. Webinar fee(s) include access to handouts and all LEAN tools (forms, how-to guides, templates) that attendees can use to implement what they've learned directly into their operations. There will be pre-work required for all attendees.

Questions? Please contact us at 734.709.5487 or email Chris at chris@leanhomecare.com