Team@Work Store
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Now through October 15 - All Team@Work CD's and Workbooks on sale for $24.99!
"Play Nice in the Sandbox: Overcoming Group Dysfunction" CD & Workbook
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It may be time to have a courageous conversation. "Play Nice in the Sandbox: Overcoming Group Dysfunction" This is one of the 10 Great Myths of Teaming. True teams are not a collection of people who share the same job title, job description, or geography. This is merely a group of individuals with their own agendas, power sub-groups, and a desire for consensus. At the heart of every true team is a common purpose that is pursued by committed team members who trust, engage in conflict, and much more. Listen in and learn how to transform your "group" into a real team. $49.00, $24.99 |
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Why Employee’s Leave, “Stop the Revolving Door”- CD & Workbook
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Do you have ghosts working in your organization? You know, those bodies that just float in and out, go through the motions, aren’t really productive, and basically have one foot already out the door… What happened to that eager new hire? What was it exactly that stole his soul? How can you transform the “spirit” of your workforce before they bleed you dry? Find out why employees go from excited to exasperated, and what you can do before they finally expire altogether. $49.00, $24.99 |
The Power Of Listening - CD & Workbook
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Statistics show that people remember only half of what they hear, even moments after they've heard it. The fact is that while most of us think we are good listeners, almost everyone needs to improve their listening skills. If you are like most people, you have never taken a class in school on listening. Actually listening is one of the least taught or understood components of our sensory System, even though we actually spend more time listening than we do talking. We spend money on Communications, Presentations and Operations, while listening takes a back seat to these flashier aspects of communicating. $49.00, $24.99 |
Coaching Generation X and Y Team Members- CD & Workbook
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The workforce is changing. If we are to grow successful businesses we must understand our future team members. Generation X or "Gen X" and Generation Why are the next generations to be coached. Through this Coachshop, we will understand the thinking, cultural aspects and values, learn how to bring out the best of these team members, and uncover what the best environment for success looks like. Is your business ready for the NeXt Generation of team members? Better still, Are You? $49.00, $24.99 |
Develop a Strong Up Front Contract and Improve Your Sales- CD & Workbook
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In sales, half of the battle is setting the table for your conversation. The Up Front Contract not only will provide you the tool to open the conversation but also the close and follow that will need to take place. This will empower you with the tools to be up Front with every sales call you make and become a Professional Resource to your customer or prospect. $49.00, $24.99 |
Team Member Performance Appraisals that Positively Impact The Future - CD & Workbook
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Managers are not the only ones who dislike Performance Appraisals. Most team members would rather have a tooth removed without Novocain. There are ways to approach and conduct Evaluations that can be fun, energetic, motivating, and build a positive future for the team member and your business. "A Performance Appraisal is an investment in a team member and a deposit in the account of the coach and business." $49.00, $24.99 |
Championship Customer Service Through Powerful Telephone Etiquette - CD & Workbook
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Can you recall your last interaction with a Customer Service Representative on the telephone? Was it a positive experience? Will you buy from that company again? In most cases the Customer Service Representative is the only person your client may communicate with. Therefore they have a tremendous responsibility to the customer and the company. Learn the telephone etiquette skills that will distinguish you and your company above the competition. $49.00, $24.99 |
Get Beyond the Handshake: Building Trust and Rapport with Your Prospects and Customers - CD & Workbook
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Relationships take time to build. As a sales representative, you can't expect customers to trust you overnight any more than you could expect a total stranger to marry you after the first handshake. Today, partnering with your customer is replacing "calling on" them. In building trust and rapport, you can better understand your customer's goals and what you can do to help them expand their business. In doing so, you set yourself apart from your colleagues and your competition. Be more than "just another sales rep". Learn how to become a trusted resource to your customers and prospects. $49.00, $24.99 |
Home Health Gold Nuggets for Success!
