Stop delivering pizzas, pens and pads. Instead, deliver customized solutions to your customers and referral sources. Allow us to provide you with the tools to differentiate yourself from every other representative.
Team@Work U. is a series of continuing education workshops focused on the business and medical education needs of physician offices, discharge planners, social workers, and other medical professionals.
Each session is accredited by the IACET (International Association for Continuing Education and Training) and each hour can be used toward CE requirements for your customers. As a professional representative, you can offer this service to your referral sources free of charge to them.
Class Offerings:
- The Power of Listening
- A Better Way to Communicate
“Coach People, Mange Things”
- Teamwork is Not an Event; It’s a Process
- The Leader as Coach
- Recruiting, Interviewing and Retention Practices to Build Your Team for the Future
- Overcoming Group Dysfunction
“Play Nice in the Sandbox”
- Telephone Etiquette
“Can You Hear Me Now?”
- Conflict Resolution
“Improve Your Leadership”
Customized for you and your referral sources!
Focusing on the Medical Educational Needs in Physician offices, discharge planners, social workers and other medical professionals
How Does It Work?
Team@Work U. will assist in promoting your customized offering with:
- Brochures
- Blast Faxes
- Email Campaign
*all are available and will be branded specifically for your business
Where and When?
- You Survey Your Referral Community and discover their needs
- Select from our list of CEU Classes, build your own customized offering
- Select the time, date and location (In Office or Off Site)
- Team@Work U will coordinate accordingly and bring your referral sources Customized Training
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The bottom line isn’t always the most important thing…
In the highly competitive healthcare environment, price can be the differentiating factor between two similar products. However, competing on price isn’t an option when reimbursement is controlled by insurance payers. That leaves customer service as the main area where companies and individual representatives can differentiate themselves from the competition. True customer service goes beyond providing the basic “needs” of your referral source. Providing a unique solution, such as customizable educational services, may have the physician calling on you instead.